Guest supply restocking tops off the consumables a guest actually runs through mid-stay — toilet paper, paper towels, dish soap, hand soap, coffee and trash bags — checked at every turnover so a listing doesn't lose a star review over an empty roll. Tampa STR Cleaning builds it into the standard turnover, not as a separate line.
Guests don't remember a spotless kitchen counter. They remember the toilet paper running out on night two, or reaching for dish soap that isn't there. Restocking is the unglamorous half of a turnover — replacing what a previous guest used up rather than just cleaning up after them — and it's the difference between a review that mentions the cleaning crew and one that dings the listing over something a roll of paper towels would have fixed.
The standard list covers toilet paper, paper towels, dish soap, hand soap, coffee — grounds or pods, whichever the property stocks — and trash bags, checked at every turnover and topped off from whatever's on hand at the property. Running low on something isn't always obvious until someone's standing in the kitchen looking for it, so a quick count during the walkthrough catches it before the next guest does.
What gets restocked, and what doesn't?
The standard check covers the consumables guests actually run through, not everything in the cabinet.
Laundry pods, extra bedding and specialty toiletries aren't part of the standard check — those get added to a property's list on request. The same list applies at every turnover no matter which of the 6 coverage areas the property sits in.
- Toilet paper in every bathroom
- Paper towels
- Dish soap and hand soap
- Coffee — grounds or pods, whichever the property stocks
- Trash bags for the kitchen and bathroom bins
Who pays for the supplies that get restocked?
That's worth settling before the first turnover, not after a guest complains about an empty roll. Some owners keep a standing stock at the property and just want it checked and topped off; others prefer the item purchased and the receipt passed along. Either way works — it just needs to be clear going in, since a restock that runs out mid-stay because nobody agreed on who reorders is the kind of gap that shows up in a review, not a phone call, and it's the kind of thing a 4.9-star, 37-review track record depends on getting right every time.
What supplies do you check at every turnover?
Toilet paper, paper towels, dish soap, hand soap, coffee, and trash bags — the consumables a guest actually runs through during a stay. Anything beyond that standard list, like laundry pods or specialty toiletries, gets added on request.
Do I need to buy the supplies myself, or do you handle that?
Either works, but it needs to be agreed on upfront. Some owners keep a stock at the property for the crew to pull from and top off; others want the item purchased directly, with the cost passed back. Settle it before the first turnover so nothing runs out because of a gap in who's responsible.
What happens if a guest runs out of something mid-stay?
That's what the mid-stay visit and the guest supply check are for — most shortages get caught at the next scheduled visit. For anything urgent between visits, call (813) 921-0386 directly rather than waiting for the next turnover.